Privacy Policy

Effective Date: September 16, 2026

Lawson Agency respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote request, contact us, schedule an appointment, or otherwise interact with our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

When you request a quote, contact us, schedule an appointment, or submit a form, you may provide:

First and last name
Mailing and/or physical address
Email address
Phone number
Date of birth
Information about your home, vehicle, property, or business
Current insurance information
Information needed to provide an insurance quote or service
Other information you voluntarily provide through forms, email, phone calls, or other communications

You are not required to provide information that is not necessary for the specific service or request you are making. However, certain information may be necessary for us to provide an accurate insurance quote or assist you with your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Browser type and version
Device type
Operating system
Pages visited
Time and date of visits
Referring website or webpage
General website usage information

This information may be collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions and requests
Provide insurance quotes
Evaluate your insurance needs
Communicate with you about your quote, policy, or request
Assist with insurance applications and policy-related services
Schedule appointments
Provide customer service
Send requested information or communications
Send marketing or informational communications when permitted by law
Improve our website, services, and customer experience
Maintain website security and prevent fraud or misuse
Comply with applicable laws, regulations, and legal requirements

We do not sell your personal information as part of our ordinary business operations.

3. Insurance Information and Third Parties

As an insurance agency, Lawson Agency may work with insurance companies, managing general agencies, brokers, technology providers, and other service providers to obtain quotes and provide insurance-related services.

When you request an insurance quote or service, information you provide may need to be shared with the applicable insurance carrier or other parties involved in processing your request.

These parties may use your information according to their own privacy policies and applicable laws.

We only request and share information that is reasonably necessary to provide the requested insurance services, obtain quotes, communicate with you, or fulfill other legitimate business purposes.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website, remember preferences, and improve website performance.

We may use third-party analytics or website service providers to help us understand website traffic and usage.

You may be able to adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect the functionality of portions of our website.

5. Communications and Marketing

If you provide your contact information, we may contact you regarding:

Insurance quotes
Requests you have submitted
Existing or prospective insurance services
Appointments
Policy-related matters
Agency updates
Educational or informational content
Promotional or marketing communications

You may opt out of certain marketing or promotional communications at any time by following the unsubscribe instructions included in an email or by contacting us directly.

Opting out of marketing communications does not prevent us from sending communications that are necessary to service an existing policy, respond to a request, or otherwise communicate with you regarding a transaction or service you have requested.

6. Text Messages and Phone Communications

If you provide your phone number and request or consent to receive communications from us, we may contact you by telephone or text message regarding your quote, appointment, insurance services, or other requested communications.

Message and data rates may apply depending on your mobile carrier.

You may request to stop receiving text messages by replying STOP or by contacting our office.

Consent to receive marketing communications is not a condition of purchasing insurance.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and insurance records, resolve disputes, comply with legal or regulatory requirements, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If we become aware that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete the information.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information, where legally permitted
Request information about how your personal information is used or disclosed
Opt out of certain marketing communications

Some information may not be eligible for deletion or access where we are required or permitted by law to retain it, including information necessary for insurance, legal, regulatory, fraud-prevention, or recordkeeping purposes.

To make a privacy-related request, please contact us using the information provided below.

11. Texas Privacy

Lawson Agency serves customers in Texas and takes privacy obligations applicable to Texas residents seriously.

Where applicable, we will handle personal information in accordance with applicable Texas privacy laws and other federal and state laws governing the insurance industry.

Certain insurance information may be subject to additional privacy requirements under applicable insurance laws and regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically for the most current version.

Last Updated: September 16, 2026